QuickCOM
Output Options
Delivering more ways to get your message out than any other solution on the market.
Getting vital information to the people who really need it is every bit as important as the information itself. And QuickCOM Enterprise gives you more ways to get your message out there than any other solution on the market. In fact, our many delivery methods not only give you greater flexibility in operating your business, they also give you more opportunities to increase performance at all levels.
Choose from a variety of delivery and display options, including:
- FlexVIEW LED Displays
- Vitals Dashboard
- VitalCAST
- Mobile Devices
- Plasmas, LCDs and Other Displays
- And other output options
FlexVIEW LED Displays. Our market-leading FlexVIEW visual display units make it easy for your people to get and see the vital information they need—quickly and continuously.
Get the word out with:
- Patented 11-color, ultra-bright LED technology that delivers color coded messaging to instantly convey levels of importance.
- A 160-degree viewing angle and anti-glare filter for visibility from anywhere in a room.
- Displays that can be Individually-addressed.
- Serial and IP communications as well as optional wireless capability.
- Graphics and animation to help reinforce communications.
- Audible alerts, including support for user-produced .wav files.
Vitals Dashboard. Our Vitals Dashboard allows managers, supervisors, agents and other users to receive and immediately act on real-time business vitals directly on their desktop. With it, users get instant notification of situations that are becoming or may become critical, allowing them to take the swift action required to directly effect business performance. Dashboard highlights include scrolling messaging, a configurable footprint and hoteling capabilities.
VitalCAST. Texas Digital’s VitalCAST is an enterprise-wide broadcast solution that, on a single screen (such as a plasma or LCD), simultaneously incorporates your vital QuickCOM information with other media and content in a multi-panel (split screen) format. In the panels you can broadcast content such as streaming news, corporate announcements and training courses. VitalCAST also supports Flash, PowerPoint, .jpegs, .wavs, .apis and other media to keep the entire company focused on crucial, up-to-the-second information.
Mobile Devices. With QuickCOM, you can communicate to any mobile device empowering employees on the go with the vital information they need, regardless of their location. Quickly and easily send real-time vital alerts to PDAs, cell phones, pagers, e-mail accounts or Web pages for the ultimate in flexible, proactive decision-making.
Plasmas, LCDs and Other Displays. The QuickCOM Enterprise Engine can deliver business vitals in real time directly to any plasma, LCD, rear-screen projector or other display. So you can easily get your network status, call center statistics or any other critical information you need to meet your own unique communications requirements for higher levels of performance.
Other Output Options. For even greater flexibility, you can also monitor and communicate vital QuickCOM information to other databases, Web pages, multiple desktop locations and more.
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get the vitals
- QuickCOM for Contact Centers
- QuickCOM for Help Desks
- QuickCOM for Command Centers
- Digital Marketing
- Customer Testimonials
- Case Studies
Read Call Center Magazine's June 2005 article, An Agent's Best Point of View (pdf).


